Can I Get A Tracking Number?
Yes. Once shipped a tracking number will be available and provided upon request.
Why did my packages arrive separately?
Orders are placed and shipped from the individual manufacturers that create the product. Your orders will be placed, processed and shipped at the same time and should arrive in close proximity to each other.
What if I want a refund?
All you have to do is ask. Your item and shipping cost is insured by us. If for any reason your item(s) does not arrive or arrives in a condition not as we promised, you will get a full refund. All item(s) are 100% money back guaranteed.
How do I know my size?
We have shared the sizing in all our products. If you are unsure about your size, please share your foot length with us so we can recommend the right size for your feet.
Why is the material inside not written in English?
To eliminate a retail markup, we've requested that the overseas manufacturer's package and ship directly to you so that you can save on unnecessary retail markup.